Thank you for visiting Curalive website. This Site isowned and operated by Curalive. Access to and use of the site and relatedservices are made available to you in accordance with the following Terms of Use & Service and any other rules posted on the Site. By using theServices, such as placing order on the Site, you are agreeing to all of theTerms Of Service. If you do not agree to these Terms, then please immediatelyexit and not use the Site.
Curalive makes the Site available to You conditioned uponyour acceptance of all terms contained in this Agreement. You understand andagree that from time to time Curalive may modify the terms in this Agreement,and such modifications will be effective immediately upon their posting. Yourcontinued use of the Site after a modification or change to these terms hasbeen posted will mean that you accept and agree to any changes to the Agreementthat have been posted. You are encouraged to check back from time to time tosee if there have been any changes to the terms and provisions contained inthis Agreement.
Privacy
We care about your privacy and request that you readour Privacy Policy which is part of and incorporated into thisAgreement by this reference.
Registration
You will need to register an account to use some of theServices available to you on the Site. In registering an account, you agree toprovide information about yourself that is true, accurate, current, andcomplete in all respects. If you are under 18, you must let your parents orguardian know about Curalive's Privacy Policy before you register to use theSite and the Services. Curalive reserves the right to only accept orders fromyou if you are aged 18 or over. You agree to safeguard your password and anyusername you have selected for your account. Further You agree that You willnot share your username or password or let anyone else access your account. Ifyou believe that the security of your username, password or account has beencompromised, please inform us immediately.
Prohibitions and Failure to Comply
We may take actions against your account for activitiesincluding, but not limited to: Using any technology to attempt to hide the useof multiple accounts or disrupt any of our Services in any way initiatingcommunications that contain any unlawful, harmful, threatening, abusive,harassing, defamatory, vulgar, obscene, profane, hateful, or racially,ethnically or otherwise objectionable material Advertising or sendingunsolicited messages of any kind Impersonating others or providing any kind offalse information Curalive reserves the right to terminate any account at itssole discretion We may send you an email to inform you of the termination ofyour account in such event.
Site License
We grant you a limited license to access and make personaluse of this Site and not to download (other than page caching) or modify it, orany portion of it, except with our express written consent. This license doesnot include any resale or commercial use of this Site or its contents; anycollection and use of any product listings, descriptions, or prices; anyderivative use of this Site or its contents; any downloading or copying ofaccount information for the benefit of another merchant; or any use of datamining, robots, or similar data gathering and extraction tools. This Site orany portion of this Site may not be reproduced, duplicated, copied, sold,resold, visited, or otherwise exploited for any commercial purpose without ourexpress written consent.
You are responsible for obtaining access to the Site, andthat access may involve third-party fees (such as Internet service provider orairtime charges). In addition, you must provide and are responsible for allequipment necessary to access the Site. You may not bypass any measures thathave been implemented to prevent or restrict access to this Site. Anyunauthorized access to the Site by you (including any such access or use thatinvolves in any way an account you may establish on the Site or any device youmay use to access the Site) shall terminate the permission or license grantedto you by the Company.
Product Description
Curalive will ensure that the Content and the productdescriptions on the Site to be accurate and complete as possible. We however donot warrant that Content and product descriptions are accurate, complete,current or error-free. Please refer to our Returns policy if you feel a productoffered by Curalive not as described.
Payment
We accept payments made by Visa, MasterCard and PayPal, aswell as payments in cash on delivery. We do not accept cash, cheques, giftcards or vouchers as payment online By placing an order using one of the aboveCredit/Debit card and online payment methods, you confirm that the Credit/Debitcard(s) or PayPal account used is yours or that you have been authorized by theowner to use it. If your card issuer refuses to authorize payment to Curalive,we will not be liable for any delay or non-delivery.
Our payment processes meet the stringent internationalsecurity standards set down by the Payment Card Industry to make your shoppingexperience safe and secure. If you have registered an account on the Site andhave decided to save your card details with us, your details will be fullyencrypted, solely used to process card transactions that you have initiated andsecurely stored on our systems. In the absence of negligence on our part, wewill not be liable for any loss you may suffer if any third party procuresunauthorized access to any data you provide when using our Services.
Foreign Transaction Fees
All transaction on Curalive are settled in US Dollars. Ifyour credit card account is in a currency other than US Dollars, you may becharged at a different exchange rate than what is quoted on our website. Youmay also be subject to a foreign currency transaction fee. These fees aredetermined by your bank's pricing and transaction fee policies. We are notresponsible for the exchange rate of any charges your bank or issuing creditcard company may charge you. For further details of foreign transaction fees,please contact your bank.
Our store prices are shown in your local currency, but inUSD when you checkout. All transactions will be handled in USD through Paypalor Stripe at the checkout page.
Acceptance of your Order
Once you have entered your personal and payment details andplaced your order, we shall send you an email acknowledging the receipt of yourorder. This email is only a confirmation of receipt of your order and does notconstitute an acceptance of your order. Your order will be accepted and thecontract between you and Curalive will be completed when we send you an emailto confirm the goods have been dispatched to you. Only the goods listed in theconfirmation email sent at the time of dispatch are included in the contractformed. All sales contracts are therefore concluded in Hong Kong SAR and arewritten in English. Curalive reserves its right not to accept an order for anyreason at its sole discretion. Such reasons include, but are not limited to,one of the following: The product you ordered is out of stock, or pricingerror, or is withdrawn due to its failure to meet our quality standards or dueto the shipping restrictions applicable to one or all of the ordered items. Weidentify a pricing or product description error. We are unable to obtainauthorization for payment. You do not meet the eligibility criteria to purchaseas set out in this TOS. Our Customer Service team will contact you as soon aspossible if there are any problems with your order.
Shipping and Collections
You will be given an indication of the expected deliverytime when you place your order online. Curalive teams will try their best tomeet these estimates but cannot guarantee that such estimates must be met. Curaliveensures each order through transit up until it is delivered to you or iscollected. You need to sign a confirmation of receipt of the products when theproducts are collected and by doing so, you accept the responsibility for theproducts ordered from that moment on. If the recipient or collector is not theoriginal purchaser, or in case of delivery of a gift, then you accept thissignature as an evidence of delivery and fulfillment of your order by Curalive.
Returns
In order to provide you with the best possible onlineshopping experience, Curalive maintains a 14-days no questions asked returnpolicy. If for any reason you are not 100% satisfied with your purchase, youcan return your order for a full refund or exchange. You can return your orderfor up to 30 days from the purchase date Products must be in originalcondition, with all tags attached, and must be returned in the originalundamaged box and/or packaging Return items must not fall under the list ofnon-refundable brands / items here. Please note that we will not be able toprovide a refund on any shipping fees charged for the original order.
Indemnity
As a condition of your access to and use of the Site, youagree to hold the Site and Curalive, and its subsidiaries, affiliates,partners, and parent companies, and all other corporations into which it mergesor to whom it is otherwise acquired or sold, in whole or in part, its officers,directors, employees, agents, attorneys, partners, Shop Consultants andsuppliers, and each of their respective successors and assigns, harmless from,and indemnify them for, all damages, costs, expenses and other liabilities,including but not limited to attorneys' fees and expenses, relating to anyclaim arising out of or related to: (i) your access to and use of the Site andthe content therein; (ii) your violation of this Agreement (including termsincorporated into them, e.g., the Privacy Policy and any Supplemental Terms),and any applicable law or the rights of another person or party; (iii) anydispute You have or claim to have with one or more Users of the Site; (iv) Curaliveresolution (if any) of any dispute You have or claim to have with one or moreUsers of the Site; (v) your improper authorization for Curalive to collect, useor disclose any data or Content provided by You; and (vi) any disclosures madewith your permission (including, without limitation, your consent that Curalivedisclose your personal information and other information collected as set forthin our Privacy Policy). Furthermore, You fully understand and agree that: (a)Curalivewill have the right but not the obligation to resolve disputes between Usersrelating to the Site and Curalive resolution of a particular dispute does not acreate an obligation to resolve any other dispute; and (b) Curalive resolutionof a dispute will be final with respect to the Site.
Disclaimer Of Warranties
Use of the site is at your own risk. The Curalive site,features, products, content and materials made available on, in conjunctionwith or through the site are provided to you on an "As is" and"As available' without warranties of any kind either express or implied.To the maximum extent permitted by Curalive disclaims all warranties,statutory, express or implied, including but not limited to, implied warrantiesof merchant ability and fitness for a particular purpose, non-infringement,title, quiet enjoyment, data accuracy and systems integration.
Limitation Of Liability
The Curalive site may include inaccuracies, mistakes ortypographical errors. To the extent allowed by law, Curalive will not be liablefor any damages of any kind arising from your use of the Curalive site ,inability to use the site, any applications, features, content or third partymaterials made available on, in conjunction with or through the site, even if Curaliveor Curalive authorized representative has been advised of the possibility ofsuch damages, including, but not limited to, direct, indirect, incidental,punitive, exemplary, special or consequential damages, lost profits, lostrevenue, loss of data, loss of privacy, loss of goodwill or any other losses.To the extent allowed by law, the total liability of Curalive to you for anydamages (regardless of reason therefore) will not exceed the total amount ofmoney actually paid by you during the eight (8) weeks immediately before theact giving rise to the alleged responsibility of Curalive or $100, whichever isgreater.